At InstyleBD, customer satisfaction is our priority. Please review our return and refund policy carefully.

1. Return Eligibility

You may request a return if:

• The product is damaged, defective, or incorrect
• The return request is made within 3–7 days of delivery
• The product is unused, unwashed, and in original packaging

🚫 Non-Returnable Items:

• Innerwear, body care products, and personal hygiene items
• Items on sale or clearance (unless defective)

2. Return Process

• Contact us with your order number and issue details
• Our team will guide you through the return process
• Items must be returned via our approved courier method

3. Refund Policy

Refunds are processed after inspection of returned items

Refunds may be issued as:

• Store credit
• Replacement
• Original payment method (where applicable)
• Refund processing time: 7–14 working days

4. Shipping Charges

• Return shipping costs are the customer’s responsibility unless the product was defective or incorrect.

5. Exchange Policy

• Exchanges are subject to stock availability
• Price differences must be paid (if applicable)